The Future Networks Forum (FNF) identifies opportunities where lines companies can align to help Aotearoa reach our climate change goals and create value for customers. Below is a short summary of the initiatives currently being worked on.
The FNF is co-chaired by Sam Elder from Orion and James Tipping from Vector and the group is made up of representatives from across 25 lines companies.
New members are encouraged to join the Future Networks Forum so we can form a comprehensive view across all lines companies. If you’re from a lines company, and you want to find out more, please email us at FNF@electricity.org.nz.
ENA members can login to the full FNF pages, which include reports and resources, here.
If you’d like to hear more about the FNF – or a particular project – email FNF@electricity.org.nz.
Aligning EDB capability, roles and functions to enable distributed flexibility
We’re starting to see more and more distributed energy resources (DER), like solar panels and battery systems, in Aotearoa. As these numbers grow, lines companies will need to plan and operate their networks differently. They will need new capabilities to ensure DER are managed in a smart and flexible way – including shared control of hot water.
If we get this right, it will not only benefit consumers who own the DER, but all electricity consumers as they won’t have to pay for the lines companies to build as much additional capacity into the network.
Several lines companies in Aotearoa have piloted solutions for how to manage DER in a flexible way. And some countries, like Australia and the UK, have a lot of insights that we can borrow about how to leverage DER for operational efficiency and building more reliance into the electricity system.
A project within ENA's Future Network Forum has paired international research with significant engagement with our domestic lines companies to determine what new capability, roles, functions we need to enable flexibility here in Aotearoa.
In September 2024, we ran two webinars, one for EDBs and one for external stakeholders. You can see the presentation and the poll results from our external webinar.
Stage two of this FNF project will be about evaluating the industry architecture and models for distribution system operation (DSO) to fulfil the roles and functions. We will be engaging with the wider sector about this.
Customer segmentation
This project will help to underpin all wider FNF projects. It’s building a shared understanding and common language amongst lines companies about who our customers are (both connected consumers and non-consumer customers), their current and future needs, and the pain points in their customer journeys – which lines companies may be well-placed to address. This is a core foundational piece, and will ensure a customer-centric approach to FNF’s ongoing prioritisation and work programme.
Connections journey mapping
The need for high-speed public EV charging stations, together with the growth of applications to connect distributed generation, is one of the reasons that this project is so important. The FNF ‘Connections Journey Mapping’ project is about aligning EDBs’ processes to improve the connections journey for customers.
The project members are working closely with the Electricity Engineers’ Association and the Electricity Authority (who are also doing work in this space) to ensure that the projects align nicely so we can create real improvements in the customer connections journey.
The project team has engaged with charge point operators, large distributed generation customers and lines companies to fully understand their pain points and discuss potential solutions. As a result of this engagement, the team has come up with a long-list of 13 action points to improve the customer journey, from pre-application right through to delivery. The team believes these will also benefit other connections stakeholders following feedback EDBs have received.
The plan is to deliver the ‘quick win’ solutions first, and develop a delivery plan for the longer-term deliverables.
The quick-wins that are being worked on first are:
- using standardised terminology
- providing standardised information on EDB websites including FAQs and contact guides for customers
- aligning the customer process for consistency in experience
- asking the same questions and gathering the same information from customers at the point of application
- standardised pre-application meetings.
The first output in this list of 13 has been completed. We have developed a glossary that will help all lines companies to use standard terminology when it comes to the connection process. This has been sent to all lines companies so they can adopt the glossary and start to use standard terminology. Check out the glossary here.
Creating a common load management protocol
With more retailers managing load across distribution networks, we urgently need a common protocol in place for how load is managed in network and grid emergencies. Different load management rules across Aotearoa would increase complexity and the risk of error. A consistent approach will help ensure a continuous, reliable supply of energy for all consumers. Therefore, a common Load Management Protocol will benefit consumers, EDBs and retailers.
The Future Network Forum (FNF) load management protocol aims to provide a common set of terms for how retailers and EDBs coordinate their load management activities in instances of network and grid emergencies. Load management will include hot water and also other load such as EV chargers.
The aim is to produce a protocol that all EDBs and retailers can adopt and abide by as needed. The protocol will allow EDBs to write specific schedules to the core terms that recognise particular characteristics of their networks.
We need to move at pace and get a protocol in place before winter 2025. This will help to keep the lights on in emergency situations. The first protocol that is created doesn’t need to be set it stone. It will be reviewed and changed if needed.
If agreed to by EDBs and retailers, the protocol will work with and support the requirements of the DDA. If you have specific feedback or pātai about this report, please reach out to us at fnf@electricity.org.nz.
Webinar - 12 Feb 2025
We held a webinar for EDBs and retailers to brief people on the project, the aims, timeframes, and opportunities for people to engage throughout. YOu can watch the recording and view the slides below.
Flexibility opportunities project
This initiative is exploring commercial mechanisms and enhancing an initial evaluation calculator for flexibility projects, developed by Wellington Electricity and Orion through their Resi-Flex project. The FNF project is identifying potential additional commercial mechanisms and developing a standardised assessment framework for lines companies to compare traditional (infrastructure) network solutions with non-network flexibility solutions.
Development of aligned solutions - DER global scan
This project included members from lines companies and Transpower to support industry collaboration and solution development. It completed work focused on Distributed Energy Resources (DER) to assist New Zealand lines companies to understand the current state, facilitate collaboration, and develop a view on future focus areas. It did a deep dive looking at lines companies here in Aotearoa to understand their views on DER, hot water load control, and EV load control. To compliment this, it worked on two outputs:
- International lines companies Survey: This was followed in February 2024, by a survey of UK and Australian lines companies to understand current practices regarding DER hosting capacity allocation, communication protocols, and control schemes
- Recommended Further Actions: The group summarised the national and international studies and produced seven recommended further actions for use by the FNF.
For any enquiries about this work please email fnf@electricity.org.nz.